Terms of Service

Last Updated: August 10, 2026

Welcome to TechKaizen. By using our website, purchasing our products, or using our services, you agree to the following Terms of Service.

1. Our Products & Services

TechKaizen provides products and services including:

Product availability, specifications, pricing, and delivery times may change without prior notice.

2. Custom PC Builds

For custom PC orders:

3. Quotes & Pricing

Quotes provided by TechKaizen may include:

A quote becomes an approved order when you confirm the build and complete the required payment.

We aim to keep pricing clear and transparent. Any applicable additional charges will be communicated before they are incurred.

4. Payment

Payment must be completed using the payment methods provided by TechKaizen.

Orders may not be processed until the required payment has been successfully received.

5. Shipping & Delivery

We carefully package products before shipment.

Delivery times may vary depending on product availability, custom assembly time, shipping method, location, and courier delays.

Once an order has been handed to the shipping provider, delivery may be affected by circumstances outside our control.

6. Warranty

Products may include applicable manufacturer warranties.

Warranty coverage depends on the individual product and manufacturer's terms.

Warranty does not necessarily cover damage caused by:

Our support team can help guide you through the applicable warranty process.

7. Repairs & Services

For repair and maintenance services:

We recommend backing up important data before submitting a device for repair.

8. Customer Responsibilities

Customers are responsible for:

9. Returns & Cancellations

Built to Order. Covered by Warranty.

Because many of our PCs and systems are custom-built or specially configured, orders may not be eligible for return or replacement once the build process has started or the product has been delivered.

However, your purchase is still protected by the applicable manufacturer warranty and TechKaizen support.

If your system or component develops a covered hardware issue, our support team will help diagnose the problem and guide you through the appropriate warranty or service process.

Warranty Support Includes

Before You Purchase

We encourage you to carefully review your configuration, specifications, and quotation before approving your order. Our team is also available to help you choose the right components for your requirements.

Please contact our support team before returning any product.

10. Website Use

You agree to use the TechKaizen website responsibly and not to:

We may restrict access to users who violate these terms.

11. Third-Party Products & Services

Some products and services may be provided or supported by third-party manufacturers, payment providers, shipping companies, or other service providers.

Their own terms and policies may also apply.

12. Changes to These Terms

We may update these Terms of Service from time to time.

The latest version will be published on this page, along with the updated date.

13. Contact Us

If you have questions about these Terms of Service, your order, or our services, please contact the TechKaizen support team.


TechKaizen
Website: techkaizenpc.com

By purchasing from or using TechKaizen services, you acknowledge that you have read and agreed to these Terms of Service.